Shipping/Returns Made Easy

Canadian Orders

Free shipping on orders over $89

$9.99 Flat rate shipping on all Ontario & Quebec orders under $89.

$13.99 Flat rate shipping on all other Canadian Provinces on orders under $89.

Valid on orders shipping within Canada(except NW Territories, Nunavut, Yukon)

Standard shipping times Canada :2- 5 business days

Approx Order Processing times: 24-72 hour(excludes weekends)

USA Shipping Costs:

Free Shipping on all orders over $149

$17.99 Flat rate shipping on all USA orders from $75 to $125

$24.99 Flat rate shipping on orders under $75

Valid on orders shipping to the contiguous United States!

Standard shipping times USA :5- 14 business days

Approx Order Processing times: 24-72 hours(excludes weekends and holidays)

For custom orders please contact us at info@skorecandle.com.

Please note that shipping charges are per order. 

Sales Tax

Skore Candle is based in Ontario Canada and is required to collect the appropriate sales tax on all Canadian orders.

Have any questions?
Contact our Customer Support Team at info@skorecandle.com or 705-242-2177.

Returns!

Our Unconditional Guarantee

If you order one of our candles and the scent is not what you were anticipating, we will include a comparable candle at no charge in your next order with us—no questions asked. For subsequent orders, if there is a candle whose fragrance is not to your liking, we will provide a 25% discount on a comparable candle on your next order with us—again, no questions asked.

At Skore Candle, we want to make sure you are happy with our product and will do everything we can to make sure you receive exactly what you want. That’s our unconditional guarantee to you, our customer. 

All claims must be made within 60 days of purchase.

Click Here to learn more

What Can Be Returned?

At Skore Candle we pride ourselves on making the highest-quality items, any Skore Candle-made product can be returned or exchanged if defective. We will gladly replace any Skore brand product item-for-item. A full refund, less shipping, will be given if any of our products are found to be defective. You must contact us to receive a return confirmation number
 
When Do Items Need To Be Returned By?
Products must be returned within 30 days of original purchase date. If received as a gift, within 30 days of receipt.
 
Where Do Items Need To Be Returned To?
Please pack your items properly and return to Skore Candle – Returns, 336 Yonge St #159, Barrie, ON., Canada, L4N4C8. Or call us at 705-242-2177 and we will issue you a Return Merchandise Authorization. We cannot accept returns sent C.O.D. Can You Credit My Account For Returns?
Yes. If you do not wish to have a replacement we will gladly credit your account.
 
What if I receive the wrong or damaged product?
If you receive a damaged product or receive the wrong product, simply notify us and we will make it right. Simply contact us at 705-242-2177 Mon-Fri, 9 am to 4 pm EST or by mail 336 Yonge St. #159, Barrie, ON. L4N4C8 or by email info@skorecandle.com, and we will send you the corrected product right away.